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Privacy Policy

XAKA Cutlery understands the importance of maintaining your privacy. It is our policy to respect your privacy regarding any information we may collect from you. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. This Policy describes how we treat user information we collect on

This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

XAKA Cutlery is a property of XAKA Retail, having its registered office at 131, Ground Floor, Barber Road, New Delhi 110001.



When you purchase something from our store, as part of the buying and selling process, we might collect the personal information you give us such as your name, address, email address, phone number, city, state, pin code, country.

We primarily use your information to contact you or to respond to your requests or questions. We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. However, we never collect your credit/debit card number or credit/debit card expiry date or other details pertaining to your credit/debit card on our website.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. With your permission, we may send you emails about our store, new products and other updates. We use information as otherwise permitted by law.

We may share information if we think we must, to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or an investigatory body requests. Or, we might also share information when we are investigating potential fraud.



When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? 
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at or mailing us at: 
XAKA Retail, 131, Ground Floor, Barber Road, New Delhi 110001

Only those of our employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. When you use our site, we collect and store your personal information from you. If you do not agree with this Privacy Policy, please refrain from using our website. Our primary goal in doing so is for the purposes of provisioning our services.



A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.


T H I R D - P A R T Y  S E R V I C E S

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


C H A N G E S  T O  T H I S  P R I V A C Y  P O L I C Y

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We value your privacy and appreciate your trust in us.


Q U E S T I O N S  &  C O N T A C T

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at 
XAKA Retail
[Re: Privacy Compliance Officer] 
131, Ground Floor, Barber Road, New Delhi 110001